CRM Tasker

Privacy Policy

Last updated: 7/26/2025

1. Introduction

At CRM Tasker ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using CRM Tasker, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

  • Account Information: Name, email address, username, password, and profile picture
  • Professional Information: Work experience, skills, certifications, portfolio items, and professional bio
  • Contact Information: Phone number, business address, and communication preferences
  • Payment Information: Billing address and payment method details (processed securely by third-party providers)
  • Identity Verification: Government-issued ID or business registration documents when required

2.2 Usage Information

We automatically collect information about your use of our platform:

  • Activity Data: Pages visited, features used, search queries, and interaction patterns
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Performance Data: Page load times, error reports, and system performance metrics
  • Communication Data: Messages sent through our platform (for support and safety purposes)

2.3 Third-Party Information

We may receive information from third-party sources:

  • Social Media: Profile information when you connect social media accounts
  • Background Checks: Professional verification data from authorized providers
  • Analytics Providers: Aggregated usage statistics and performance data

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Platform Operations

  • Create and manage your account
  • Facilitate connections between clients and CRM professionals
  • Process payments and manage billing
  • Provide customer support and respond to inquiries
  • Verify professional credentials and maintain platform quality

3.2 Communication and Marketing

  • Send important platform updates and security notifications
  • Provide personalized recommendations and project matches
  • Send marketing communications (with your consent)
  • Conduct surveys and gather feedback to improve our services

3.3 Platform Improvement and Analytics

  • Analyze usage patterns to improve platform functionality
  • Develop new features and services
  • Conduct research and analytics for business insights
  • Monitor and prevent fraud, abuse, and security threats

4. Information Sharing and Disclosure

4.1 With Other Users

Your professional profile, including your name, skills, experience, and portfolio, is visible to other platform users to facilitate professional connections. You control what information is displayed in your profile.

4.2 With Service Providers

We share information with trusted third-party service providers who help us operate our platform:

  • Payment Processors: To handle secure payment transactions
  • Cloud Hosting: To store and process data securely
  • Communication Services: To send emails and notifications
  • Analytics Providers: To understand platform usage and performance
  • Security Services: To protect against fraud and security threats

4.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations, court orders, or government requests
  • Protect our rights, property, or safety, or that of our users
  • Investigate and prevent fraud, abuse, or illegal activities
  • Enforce our Terms of Service and other policies

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We conduct regular security assessments and vulnerability testing
  • Employee Training: Our team is trained on data protection and privacy best practices
  • Incident Response: We have procedures in place to respond quickly to any security incidents

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to using reasonable measures to protect your data.

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Access and Portability

  • Request access to your personal information
  • Download a copy of your data in a portable format
  • View and update your profile information at any time

6.2 Correction and Deletion

  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Remove specific pieces of information from your profile

6.3 Communication Preferences

  • Opt out of marketing communications
  • Adjust notification settings
  • Control how other users can contact you

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

  • Essential Cookies: Required for platform functionality and security
  • Performance Cookies: Help us understand how users interact with our platform
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver personalized advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

8. International Data Transfers

CRM Tasker operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specific retention periods depend on:

  • The type of information and how it's used
  • Legal and regulatory requirements
  • Your account status and activity level
  • Business needs and operational requirements

When we no longer need your information, we securely delete or anonymize it.

10. Children's Privacy

CRM Tasker is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Sending an email notification to your registered email address
  • Posting a prominent notice on our platform
  • Updating the "Last updated" date at the top of this policy

Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Officer: privacy@crmtasker.com

Data Protection Officer: dpo@crmtasker.com

Address: CRM Tasker Privacy Team

Response Time: We aim to respond to all privacy inquiries within 30 days.